Shipping Policy

Order Processing

All orders are processed within 3–5 business days (excluding weekends and holidays).
Processing time refers to the time needed to prepare your order before it is shipped.

Please note that processing times may vary depending on product availability and order volume.

Shipping Destinations

At this time, CYA ON ships within the United States only.

Shipping Time

Once your order has been processed and shipped, estimated delivery time is 7–15 business days.

Delivery times may vary based on the shipping carrier, destination, customs processing (if applicable), and other factors beyond our control.

Delivery times are estimates and not guaranteed.

Order Tracking

When available, tracking information will be provided via email once your order has shipped.
Please allow time for tracking details to update after shipment.

Delays

CYA ON is not responsible for delays caused by shipping carriers, weather conditions, customs clearance, or other circumstances outside our control.

Incorrect Address

Please ensure that your shipping address is entered correctly at checkout.
CYA ON is not responsible for orders delayed or lost due to incorrect or incomplete address information.