FAQs

When will my order be processed?

Orders are typically processed within 3–5 business days (excluding weekends and holidays).
Processing time refers to the time needed to prepare your order before it ships.

How long does shipping take?

After your order has been processed and shipped, estimated delivery time is 7–15 business days within the United States.

Delivery times are estimates and not guaranteed.

Do you ship internationally?

At this time, CYA ON ships within the United States only.

Will I receive a tracking number?

Yes. When available, tracking information will be sent to you via email once your order has shipped.
Please allow some time for tracking updates to appear after shipment.

Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible.
Once an order has been processed or shipped, we may be unable to make changes.

What if my order is delayed?

Occasional delays may occur due to carrier issues, weather conditions, or high order volume.
If your order is taking longer than expected, please reach out to us and we’ll be happy to assist.